FAQs

Frequently Asked Questions (FAQ)

1. How long does shipping take?
Shipping usually takes 2-3 business days depending on your location. Once your order is shipped, you’ll receive a tracking number so you can follow your package.

2. Do you offer order tracking?
Yes! After your order is processed and shipped, we will send you a tracking number by email so you can monitor your delivery.

3. Where do you ship from?
Our products are shipped directly from our partner warehouses and suppliers located in different parts of the world.

4. Do you ship internationally?
Not Yet, we are working on expanding to other countries.

5. Can I change or cancel my order?
Orders can only be changed or canceled within a couple of hours of placing the order. After that, the order may already be processing.

6. What if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and we will help resolve the issue.

7. What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payments through our checkout.

8. How can I contact customer support?
You can reach our support team through our Contact Us page or by email, and we’ll respond as soon as possible.